Course

Diploma in I.T. Support Training

Course

Johnsonville Institute of Technology: 8-Month Diploma in I.T. Support

The 8-Month Diploma in I.T. Support at the Johnsonville Institute of Technology (JIT) is a specialized program designed for individuals seeking a fast-track entry into the field of Information Technology. This course provides practical skills, foundational knowledge, and industry certifications to prepare graduates for a successful career in IT support.

 

Course Overview

  • Duration: 8 months
  • Delivery Mode: In-person
  • Entry Requirements:
    • High school diploma or equivalent
    • Basic computer literacy (preferred but not mandatory)

Key Learning Outcomes

Students completing the program will:

  1. Gain a comprehensive understanding of computer hardware and software.
  2. Learn troubleshooting techniques for common IT issues.
  3. Master essential networking concepts.
  4. Develop skills in customer service and communication specific to IT environments.
  5. Acquire proficiency in deploying, configuring, and maintaining operating systems.
  6. Prepare for industry certifications, such as CompTIA A+ and Network+.

Curriculum Highlights

The course is divided into theoretical lessons and practical labs.

Core Modules:

  1. Introduction to Computer Hardware
    • Components of computers
    • Assembly and troubleshooting
  2. Operating Systems
    • Windows, Linux, and macOS
    • Installation and configuration
  3. Networking Fundamentals
    • LAN/WAN setup
    • Network troubleshooting
  4. IT Security Basics
    • Protecting systems from malware and breaches
    • Introduction to firewalls and encryption
  5. Customer Support and IT Communication
    • Best practices for user support
    • Professional communication skills

Practical Experience

  • Hands-on labs simulate real-world IT environments.
  • Students troubleshoot hardware and network problems in controlled settings.
  • Capstone Project: Solve a multi-faceted IT problem, integrating skills learned during the course.

Career Prospects

Graduates of the program are prepared for entry-level IT roles, including:

  • IT Support Specialist
  • Help Desk Technician
  • Systems Administrator (Junior Level)
  • Network Support Technician

Certification Preparation

The program aligns with industry standards and prepares students for recognized certifications such as:

  • CompTIA A+: Validates foundational IT skills.
  • CompTIA Network+: Focuses on networking concepts and troubleshooting.

Why Choose JIT?

  • Experienced Faculty: Industry professionals with years of hands-on experience.
  • Modern Facilities: Fully equipped labs with the latest technology.
  • Job Placement Assistance: Strong ties with local IT companies and job boards.
  • Flexible Schedule: Daytime and evening classes for working professionals.

The Johnsonville Institute of Technology takes pride in empowering students with the skills and confidence needed to succeed in the rapidly growing IT industry. The 8-Month Diploma in I.T. Support is an excellent stepping stone for individuals aiming to launch their careers in technology.